If you forget your password, a new password will be e-mailed to you.
To reset the password:
1. Click Forgot password? on the Log In page.
2. At the Password Reset page, enter the following information:
Unit ID (unit ID provided by the council)
E-mail (e-mail address provided during registration)
3. Click Reset.
Result: A new password is sent to the e-mail address.
Note: The unit advancement processor must enter the e-mail address provided during registration. For security reasons, Internet Advancement requires the unit ID and the e-mail address that the unit advancement processor initially registered. If you forget the password and do not know the unit ID, contact the local council for assistance.